Terms of Service

About these Terms

The Service is provided by [Operator name, registration no., address] (“we”, “us”). You can contact us at support@kissorslap.it-ist.ro.

By creating an account and ticking the boxes at sign-up, you confirm that you have read and accept these Terms. We record which version of the text you accepted. If you do not agree, please do not use the Service.

Kiss or Slap lets adults browse profiles, send a Kiss (a like) or a Slap (a pass), chat after a mutual Kiss, and play light games. We do not promise that you will meet anyone or find a relationship.

Who can use the Service

You must be at least 18 years old. You confirm this at sign-up and enter your real date of birth. The date of birth is locked afterwards and can only be corrected through support.

• You must be able to enter into a binding contract where you live.
• You may have only one account.
• You must not use the Service if we have banned you, unless we have lifted the ban.

We may ask you to confirm your age or identity, remove accounts that appear to belong to someone under 18, and ban anyone who gives false information. Anyone can report a suspected underage account, and we treat these reports as top priority.

Your account and security

You sign in with a one-time 6-digit code that we send to your email address. Use an email address that belongs to you and keep it secure. You are responsible for everything that happens under your account.

Give true information about yourself, including your age, gender and photos, and keep it up to date. Do not pretend to be someone else.

If you think someone else has used your account, write to us straight away at support@kissorslap.it-ist.ro. In Settings you can pause your profile, withdraw consents, download your data or delete your account at any time.

Community rules

Be kind and respectful. When you use the Service, you agree that you will not:

• harass, bully, stalk, threaten, shame or abuse anyone, or encourage others to do so;
• post or send hateful, discriminatory or violent content, or content that targets people because of who they are;
• send sexual content that was not asked for, or keep pressuring someone who has said no or has stopped replying;
• impersonate a person, use someone else’s photos or give false information about yourself;
• post nudity, sexually explicit material, illegal content, or anything involving people under 18;
• offer or ask for paid sexual services, or use the Service for spam, advertising, scams, or to ask for money;
• share other people’s private information or private conversations to harm them;
• use bots, scrapers or other automated tools, copy or collect data about other people, try to get around limits or security, or interfere with the Service;
• create several accounts, or buy, sell or trade accounts or Kisses;
• use the Service for anything that breaks the law.

Profile text fields do not allow links, email addresses or phone numbers. Once you have matched, you may share contact details in the chat, but only if the other person is comfortable. Stop contacting anyone who asks you to.

Kiss, Slap and French Kiss

A Kiss means you like a profile. A French Kiss shows stronger interest. A Slap simply means “not for me”: it passes on a profile and removes it from your feed. The Slap is a playful cartoon gesture. Slaps are private, and the other person is not told.

A Slap is only a pass. It is never permission, encouragement or an excuse for any real-world violence, threats, harassment, humiliation or abuse towards anyone. Do not use the app’s words, images or sounds to mock, threaten or hurt anyone. Doing so breaks these Terms, may lead to a suspension or ban, and may be reported to the authorities.

Your content and the licence you give us

You own the content you post, such as photos, profile text, answers, messages and ratings (“Your Content”). You are responsible for it and confirm that you have the right to post it.

To run the Service, you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy (technically), resize, display and transmit Your Content, only to operate, secure and support the Service and to show it to the people you share it with, as described in the Privacy Policy. This licence is limited to those purposes and does not allow us to sell Your Content or use it for advertising.

The licence ends when you delete the content or your account, except for copies that must be kept for the time stated in the Privacy Policy (for example report evidence and backups).

The app, its name, logo, texts, sounds and design belong to us or our licensors. We give you a personal, non-transferable, revocable right to use the Service under these Terms.

Photo rules

You can add 1 to 6 photos (JPEG or WebP, up to 5 MB each). You need at least one photo to appear in the feed. Your photos must:

• clearly show you, and be recent enough for people to recognise you;
• not show nudity, sexually explicit content, violence or weapons;
• not show people under 18, or other people who have not agreed to appear;
• not belong to someone else or infringe anyone’s rights;
• not contain advertising, contact details, QR codes or links;
• not be edited or generated in a way that gives a false impression of who you are.

Photos are stored privately and are shown only through short-lived links. They are re-saved on your device before upload, which removes hidden data such as a location stored in the picture. We may remove photos that break these rules. If your account is restricted, you can remove and reorder photos but not add new ones.

Safety when meeting people

We do not run background checks, and we cannot guarantee who someone is or how they will behave online or offline. Profiles may be inaccurate. You are responsible for your own decisions and interactions.

If you decide to meet someone, take sensible precautions: meet in a public place, tell a friend, arrange your own transport and never send money. Our Safety Center (available when you are signed in) has tips and emergency numbers.

If you are in danger, call your local emergency number. Report anyone who threatens, harms or scams you, so that we can act. We are not an emergency service and do not watch the app in real time.

Reporting, blocking, moderation and appeals

You can block or report any profile or chat you can see. Reporting someone also blocks them and removes the match. A blocked person cannot contact you.

When you report someone, we keep a copy of the conversation (up to the latest 1,000 messages) and a snapshot of the profile as evidence for 90 days. Reports about people who may be under 18 get top priority. The reported person is not told who reported them.

We review reports and may dismiss them, give a warning, remove content (including resetting an offensive display name), restrict features, suspend an account for 1 to 365 days, or ban it. We may act without warning when needed to protect people or the Service. To stop banned people from returning, we keep a coded (hashed) form of their email address for as long as the ban lasts, and for at most 2 years.

Decisions to warn, suspend or ban are taken by people on our team. We also use automatic limits, for example on how many messages or likes you can send in a period, to prevent spam and abuse.

If we take a decision about your account or content, we tell you what we decided, why, and how to challenge it. If you are banned and can no longer sign in, we send this by email. The person who reported you is told only whether action was taken.

To appeal, write to support@kissorslap.it-ist.ro within six months of the decision, explaining why you disagree. We will review it and reply. You can also use a certified out-of-court dispute settlement body, where one is available, or go to court.

Kisses (virtual currency) and perks

Kisses are a virtual currency inside the app. You earn them by using the app, for example by checking in, chatting, playing games or inviting friends. The Service is free: you cannot buy Kisses, and nothing in the Service costs real money.

• Kisses have no money value. They are not property, they are never sold, and they cannot be cashed out, sold, bought, traded or exchanged for money, goods or services.
• The only transfer allowed is a small gift of Kisses to a person you are currently matched with, where the app offers it. You must not trade Kisses or accounts outside the app.
• You can earn only a limited amount per day, and we may change the earning rules and limits.
• You can use Kisses on perks, such as extra Kiss swipes, extra Undos, an extra French Kiss, a temporary boost in other people’s feeds (shown with a label), or seeing who has Kissed you. Perks last for a limited time and then expire.
• Because nothing is paid, there are no refunds.
• Kisses and perks are lost when your account is deleted or closed.
• We may reverse or adjust Kisses, perks or rewards that were obtained through abuse, fraud, cheating or a technical error, and we may suspend earning and spending while an account is restricted, suspended or banned. We may also introduce expiry rules for Kisses; we will tell you in the app before they apply.

If we ever sell anything, we will tell you first and update these Terms.

Invitations and the referral promotion

You can invite friends with your personal link or code. When someone you invited joins and qualifies, you and they may receive Kisses. Rewards are always Kisses, never money.

The conditions, the current amounts, the monthly limit and the end date of any time-limited promotion are shown on the invite screen in the app, and those rules apply. In short:

• the invited person must be new, enter your code within a limited time after signing up, complete a profile with at least one photo, and use the app on several different days;
• rewards are paid once a day, in a batch, and not at the moment the code is entered;
• there is a limit on the number of rewarded invitations per month, and each invited person can be rewarded only once. To stop repeat rewards, we keep a coded form of the invited person’s email address for 12 months;
• the promotion is limited in time. We may end or change it for future invitations, which does not affect rewards that were already earned;
• if an invited person is banned within 30 days after the reward, we may reverse your reward for that invitation, never taking more than your current balance. Kisses you have already spent are not recovered.

We never tell you who joined. Invite honestly: do not spam people, do not use fake accounts or invite yourself, and if you share your link publicly, say clearly that you may receive a reward.

Games, daily question and ratings

The Service includes light games: guessing other people’s “this or that” answers, short games with your matches, and a daily question. They are for fun. Rewards are small amounts of Kisses with no money value, and there is no other prize.

Your own “this or that” answers can be revealed, one at a time, to people who guess them: your matches, and people who currently have you in their feed (limited to 3 guesses per person who is not your match). You can change or clear an answer at any time.

After a match has really talked (currently at least 7 days and 100 messages, with at least 10 from each person), each person can rate the other on qualities such as communication and respect. Rate honestly and only from your own experience. Do not use ratings to take revenge or to harass. Ratings are anonymous and are shown only as an aggregate, in batches, once enough people have rated, to the rated person and their matches. We may remove ratings that are fake, abusive or from banned accounts.

Test profiles

While we test and grow the Service, some profiles may be demo or test profiles created by us. They are clearly labelled “Test profile” wherever they appear: on the feed card, the profile, the match screen, the matches list and the chat header. They are not real people looking to meet you, and we may remove them at any time.

A free service that may change

The Service is free at the moment. We may add, change or remove features, limits or the Service itself, and we may introduce paid features later. If we do, we will tell you in the app and update these Terms. If a change significantly affects you, you can stop using the Service and delete your account.

We provide the Service “as is” and “as available”. We work to keep it reliable, but it may be unavailable, contain errors, or lose data, and we cannot promise that every match, message or notification will arrive. Notifications depend on your device and browser. Download your data from Settings if you want your own copy.

Nothing in this section limits any rights you have as a consumer under the mandatory law of your country.

Our responsibility and its limits

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law. This includes liability for death or personal injury, for fraud, for intentional acts or gross negligence, and your rights as a consumer under mandatory law.

Subject to that, and as far as the law allows: we are not responsible for what other people do or say, online or offline, or for the content they post, because we do not control it and you interact with others at your own risk; and we are liable only for losses that were reasonably foreseeable when you started using the Service.

You are responsible for your own content and conduct. If you break these Terms or the law and that causes us loss, we may seek compensation where the law allows.

Ending your use of the Service

You can stop using the Service at any time. You can delete your account in Settings. Deleting your account is permanent and removes your profile, photos, matches, messages, Kisses and perks, apart from the data that the Privacy Policy says we keep for a limited time. Simply removing the app from your phone does not delete your account.

We may suspend or end your access if you seriously or repeatedly break these Terms or the law, if you are under 18, if the law requires it, or to protect people or the Service. We will explain our decision as described in “Reporting, blocking, moderation and appeals”. We may also stop providing the Service, with reasonable notice where possible.

Parts of these Terms that are meant to continue after your account ends, such as those on liability, governing law and evidence copies, continue to apply.

Governing law and disputes

These Terms are governed by the law of Romania. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and nothing in these Terms takes it away.

If you are a consumer, you can bring a claim in the courts of Romania or of the country where you live. As required by law, we will bring a claim against a consumer only in the courts of the country where they live. For anyone else, the competent courts of Romania have jurisdiction.

Please contact us first at support@kissorslap.it-ist.ro: most problems can be solved quickly. The EU’s online dispute resolution platform was closed in July 2025, but consumers in the EU can still use out-of-court dispute resolution bodies in their country (in Romania, see ANPC).

Changes to these Terms

We may update these Terms, for example when we add features or when the law changes. The “last updated” date is at the top of this page. If a change is important, we will tell you in the app before it applies and, where the law requires, ask you to accept the new version again. If you do not agree, you can delete your account.

Contact

Questions, reports, appeals and legal requests: support@kissorslap.it-ist.ro. This address is also our point of contact for people and authorities. Operator: [Operator name, registration no., address].

How we handle personal data is explained in our Privacy Policy.